We keep your IT systems running so you don’t have to worry about it
Server Monitoring & Management
We have the right tools to monitor your critical IT infrastructure and carry out regular maintenance. This means we can address problems early before your business productivity is compromised.
We verify your backups to ensure that we will have you up and running again quickly should disaster strike.
Call us to find out more about our server monitoring service and our fully managed option.
Managed Gateway
With the fast rise of cloud usage and internet connectivity most businesses rank cyber security among one of their biggest concerns.
Our managed gateway solution goes beyond just directing traffic in and out of your business. It provides an additional level of security by scanning incoming internet traffic and filtering the contents of data packets from a wide range of cyber attacks. It also protects your internal business resources from unauthorised external access.
Our managed Firewall gateway solution includes security subscriptions, management and maintenance.
Cloud Offsite Backup Storage
Our in-house storage repository offers customers an affordable offsite backup solution. The storage allocation is elastic, which means it grows as your backup data requirements increase. Backups are encrypted at source and we verify the backups weekly.
If your business requires a high level of compliance and security with multiple uplinks, we can offer options in partnership with reputable third party cloud backup specialists.
Managed VOIP Phone Solution
VOIP (Voice over the Internet) is fast becoming a preferred method of voice communication used by businesses. Its cost-effectiveness and ease of implementation makes it an attractive alternative to the traditional analogue system. The features of a VOIP system add new flexibilities that allow you to access your office phone from your computer, tablet or smart phone. As your business grows, additional extensions for new employees are quick and easy to add.
Our managed VOIP solution includes the lease and setup of the required system and licenses, ongoing maintenance and support.
IT Support Agreements
We see ourselves as an extension of your team. This means we know you, your business and your IT setup. We understand when an issue is urgent and get it resolved quickly. And we know how to speak IT in a language you can understand.
Our dedicated Service Desk can be reached during business hours by phone, email or web portal. We support our customers through a range of remote tools and are able to resolve most day to day requests without a site visit. We also have an after-hours service so you can get urgent help whenever you need it.
Our support agreements are flexible and we don't have rigid fixed-term contracts. We believe that long-term relationships are built by happy customers not rigid contracts.
Call us to discuss your needs and find out more about our support agreements.